Platform-Specific FAQ
- Upgrading phones and transferring game data for Never Alone: Ki Edition
- How do I play Never Alone: Ki Edition? How do I control my character?
- Which iOS devices are compatible with Never Alone: Ki Edition?
- I cannot purchase/download/install Never Alone: Ki Edition from the App Store
- Save Data Location Mac OS
- Prevent Controlling Both Characters (PC)
- Why doesn't Never Alone: Ki Edition work on my Android phone?
- I downloaded Never Alone from your website store but the link no longer works. What do I do? (PC)
- I've lost my save data! (PS3, PS4, Xbox One)
- Which languages are supported in Never Alone: Ki Edition?
- Which controllers work with Never Alone: Ki Edition?
- Why is my controller not working? (Android TV, PC, Mac, Linux)
- System requirements [2016] (Computer)
- Why are my Cultural Insight videos not playing? (PC)
- Why is my game crashing after launch? (Game loads black screen and crashes or Never Alone.exe has stopped responding)
- PC Troubleshooting & FAQ
- Locating Player Log files for Customer Support (Linux)
- Mac Troubleshooting & FAQ